[Tim Martens]

i have picked up a nasty little spyware/adware/virus the last two days. i am getting constant pop ups. i even had a thing for a while where i was just getting a constant audio stream. it was like some kind of show or infomercial. it just freaking started right now as a matter of fact. it's just music. no window pops up to show this is playing. i have no sound control over it, no nothing.

i have tried:

1) running a computer virus scan with mcafee
2) running adaware
3) running spybot search and destroy
4) running the spyware program attached to my comcast toolbar

NOTHING HAS FRIGGIN WORKED. PLEASE HELP!!!!!

 

[Selena van Leeuwen]

try hitman pro. It is a combi of all different programmes so it probably will detect the spyware

 

[Tim Martens]

i don't seem to be able to find it. where do i get it?

 

[Konnie Hein]

We had this same thing happen to us. We called McAfee directly and one of their support staff helped us fix it - can't remember exactly what it had us do, but it didn't show up on our scan because it was a new virus. Might want to try giving them a call.

 

[Selena van Leeuwen]

it´s a dutch site, you can also select the english help version

http://www.hitmanpro.nl/hitmanpro/

 

[Tim Martens]

ok. i'm installing hitman. good lord this thing is comprehensive and taking forever. thanks konnie. i'll try that next if this doesn't work..

 

[Connie Sutherland]

This happened to me once when I left a young dog-sitter in my house.

I found out what it was by going to look at what was running on the main disk (it was a PC, and I looked in "add and remove" to see what had been added), then finding how to uninstall it all (and there were MANY parts to it) at Google.

It was called 360 degree something (adware, which hijacked even my browser's home page).

http://www.cyberwalker.net/faqs/computer-threats/stop-spyware-faq.html

 

[Connie Sutherland]

May I add that I am 100% sympathetic.

For the time that crap was on my PC, it was virtually unusable. I was enraged, frustrated ......... I called my dog-sitter at 6 a.m., almost crying, the morning I came home, when it took MINUTES to log onto my banking site.

 

[Derek Sanders]

Tim,
You can also try http://www.download.com/Webroot-Spy-Sweeper-with-AntiVirus/3000-8022_4-10635526.html
This one worked for me and it's free to try.
If any of this doesn't work pm me there is a shop in town that does good work.
Derek

 

[Martin Espericueta]

Tim, sometimes Trojans will not be flagged as viruses due to being very
new, or non-destructive (other than being a resource hog and extremely
annoying!) - so that anti-virus programs deem them "typical end user programs".

One way to check is, if you're running Windows XP, and you know "basics"
as to what typically runs on your system, you can view all the programs that
run on startup, using:

msconfig

So, click on your Start Menu, then click on Run... Once that dialog box
is open, type in: msconfig Once you've type it, click on OK.

Start + Run + msconfig
Click on OK (or then hit enter).

Once you have MSConfig running, click on the "Start Up" tab. That'll provide you
w/a list of all programs that run. You can then deselect the programs you are
unsure about. Click OK. It will then ask you if you want to reboot or not.
Reboot. Once your system comes back up, You'll get a dialog box informing you
that MSConfig has disabled certain startup programs. You can select the box that
says something along the lines of, "Do not show this box again".

DISCLAIMER: If you deselect programs that need to run, such as McAfee &
Windows XP specific programs that the system needs, then you'll get error
msgs on startup. The good thing is you can re-run msconfig and select again
those programs one by one.

 

[Hil Harrison]

ok. i'm installing hitman. good lord this thing is comprehensive and taking forever. thanks konnie. i'll try that next if this doesn't work..

it does take a while Tim cos there are 7 or 8 progs in one. Once its running you dont have to do anything, it throws all the progs automatically one after the other......no button clicking to do. Its amazing.